What is the RPI© Score?
The centerpiece of ScoutITAi is our patented Reliability Path Index©. Instead of simply displaying simple metrics or even traditional KPIs and trying to make sense of how your business services are being impacted, the ScoutIT-AI RPI© score shows a relative measure of how reliably each of your business services are being delivered to your customers, internal or external. This measurement when fully implemented can produce R2 values greater than .9 giving it predictive capability for both triage and continuous improvement efforts.